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＜Osaka e-pass Important Notes＞
・As part of preventive measures to stop the spread of the novel Coronavirus (Covid-19) some of the venues may be temporarily closed, have their business hours changed or have restrictions in place e.g. limiting entry to premises. Please confirm the details with the respective venues in advance.
・Hit the Use Tickets button on your DeepExperienceOSAKA My Page, and show the QR code to staff at the select facilities on the day you choose to use the pass.
※ After purchase, it may take a few moments before you can use the ticket.
※ If 10 minutes has passed and you still can’t use the ticket, please contact DeepExperience offices.
・The pass can be used for free admission facilities from their opening to closing times on the day of use
(The pass is not valid for a full 48 hours）
・Child pricing not available.
・Please check contents, notes, business hours, etc. on their website.
https://www.e-pass.osaka-info.jp/en/facility/free
・Business day calendar
https://www.e-pass.osaka-info.jp/en/calendar/index
・Please allow for at least 30 minutes in between usage of multiple facilities.
・You may not re-enter the same facility.
・The contents of the e-Pass are subject to change without notification.

＜Osaka Metro 2 day pass　Important information＞
・Period of validity: any 2 day between 2024/4/1～2024/12/31
・ Free use of public transport is also from the first service to the last service of the same 2 days. (The pass is not valid for a full 48 hours)
・Operation hours may differ by respective rail lines. Please confirm the train schedule via the official page below: https://kensaku.osakametro.co.jp/timetable/
※If traveling beyond designated areas of validity please pay the excess fare at your final station.
・Osaka Metro Lines Map/Areas:
https://subway.osakametro.co.jp/img/osakametro_rosenzu_20200525.pdf
※Offer excludes Osaka City Bus lines going to Universal Studio Japan, IKEA, as well as the airport limousine bus. The pass is also not valid on private rail lines directly linked with Osaka Metro like Hankyu, Kintetsu, and Kita-Osaka Kyuko Railways.

＜Other Important Notes＞
＜Please contact DeepExperience offices for inquiries regarding purchases, ticket exchange, etc.＞
https://www.deep-exp.com/en/contact
＜Osaka e-Pass Official Website here＞
https://www.e-pass.osaka-info.jp/en/

・Please note that in case of refund requests a manipulationr fee will be detracted from the refunded sum. For further information please contact us directly at: contact@deep-exp.com
・It is not possible to refund a ticket once it has been claimed or exchanged.